Privacy policy

Last Updated: June 16, 2026

Drenoro operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Drenoro is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, payment confirmations, and related payment information.
  • Account information including usernames, passwords, security questions, preferences, and account settings.
  • Transaction information including purchases, returns, exchanges, cancellations, wish lists, shopping cart activity, and transaction history.
  • Communications with us including customer support inquiries and other correspondence.
  • Device information including IP address, browser information, device identifiers, and network connection details.
  • Usage information including interactions with the Services and browsing activity.

Personal Information Sources

We may collect personal information from:

  • Directly from you when you create an account, place an order, communicate with us, or otherwise provide information.
  • Automatically through the Services using cookies and similar technologies.
  • Service providers who process information on our behalf.
  • Business partners and other third parties where permitted by law.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

We use your personal information to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Manage returns and exchanges.
  • Maintain customer accounts.
  • Provide customer support.
  • Personalize your shopping experience.
  • Improve our products and services.

Marketing and Advertising

We may use your personal information to:

  • Send promotional emails and marketing communications.
  • Display advertisements and product recommendations.
  • Analyze marketing effectiveness and customer interests.

Security and Fraud Prevention

We use personal information to:

  • Authenticate users and accounts.
  • Detect and prevent fraud.
  • Protect customers, our business, and the Services.
  • Investigate suspicious or unlawful activities.

Communicating With You

We use your information to:

  • Respond to inquiries.
  • Provide customer support.
  • Send transactional communications related to orders and accounts.

Legal Reasons

We may process personal information to:

  • Comply with legal obligations.
  • Respond to lawful requests from government authorities.
  • Resolve disputes.
  • Enforce our policies and terms.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify and service providers that assist with payment processing, order fulfillment, shipping, analytics, cloud storage, and customer support.
  • With marketing and advertising partners as permitted by applicable law.
  • When you request or authorize us to share information with third parties.
  • Within our affiliated entities and business operations.
  • In connection with mergers, acquisitions, bankruptcy proceedings, or other business transactions.
  • To comply with legal obligations or protect our rights and the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services.

Information submitted through our store may be shared with Shopify and certain third parties located in countries other than your own.

To learn more about Shopify's privacy practices, please visit Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites operated by third parties.

We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Children's Data

The Services are not intended for children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so that we can remove such information.

As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under the age of 16.

Security and Retention of Your Information

We implement reasonable safeguards to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • Provide the Services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce agreements and policies.

Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt Out of Certain Advertising Activities
  • Right to Restrict Processing
  • Right to Object to Processing
  • Right to Withdraw Consent where applicable

You may exercise these rights by contacting us using the information provided below.

We may request verification of your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns regarding our handling of your personal information, please contact us using the information below.

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside.

Where required by law, appropriate safeguards will be used to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, legal obligations, or regulatory developments.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, please contact us using the information below:

Store Name: Drenoro

Legal Representative: EVELYN D BANKS

Email: admin@drenoro.shop

Phone: +1 9148663287

Business Address: 64 Will Rd, Roscoe, NY 12776, United States